Owner FAQs

When are Statements/Deposits Sent?

Direct deposits are made on or around the 10th of each month for the prior month’s rental revenue. Statements are sent via email and visible on your Owner X Portal. 

Do You Provide In-House Maintenance?

We provide facilitation of minor maintenance issues that may arise with our team of reliable vendors. Rental managers will always communicate the scope of work and quotes, if available. Bluescape Vacation Rentals will oversee coordination & maintenance work orders, qualified recommendations for house improvements and enhancements, and inspection of homes between renters. Our subcontracted housekeepers will also perform a thorough cleaning between renters and documentation of any damage or items we may need to address. 

Do You Provide Property Inspections?

Yes, property inspections are performed for all arrivals and departures. 

What Benefits do We Receive Over Other Rental Companies?

We go above-and-beyond to make sure your guests have the best rental experience possible. We provide local knowledge of all there is to see and do, recommend the best local bars, restaurants and attractions, and do everything possible to ensure their stay is exceptional. Here are our other great included features:

• The Happy Stay guest app that features instructional videos and information about each property.
• A secure online booking system and a dedicated, local rental manager with first-hand knowledge and familiarity with each property.
• A dedicated rental manager available that will respond within 2 hours of a call within normal business hours. We do our very best to be available during after hours for emergency situations that can occur. 
• A welcome guest book for our guests that provides details about the home, our area, restaurants, things to do & more! We are available to assist & guide our guests for their best Keys vacation ever!
• Professional Photography and Video Walk-throughs of your home or property.